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Privacy Statement

Red Button ( or “we” or “us”) is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By using this website you consent to the collection, use and transfer of the information that you provide to us in accordance with the terms of this policy.

We reserve the rights to change the contents of this website, including this privacy policy at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised privacy policy.

If you do not accept this privacy policy, you may not use this website.

Information Collection

If you register with the website, or if you fill in a form on the website, you may be asked to provide information about yourself (including your name and contact details).

We will also collect information about your usage of this website as you and others browse and use it (see section on ‘cookies’), as well as information about you from messages you post to the website and emails or letters you send to us.

Use of the Information we Collect

Your personal information will be used for several general purposes, including: providing information that you have requested; handling your enquiries, providing access to some areas of the website, and keeping you up to date with services which may be relevant to you.

We may also provide other information which we think you may find of interest, such as training events. Public Health Wales may contact you by post, telephone or fax, as well as by e-mail. You are given the opportunity to opt-out of receiving this information at the appropriate section of the website when you register your details. If you no longer wish to be contacted in the future by us, please follow the instructions on the specific mailing list, contact the appropriate part of the organisation, as listed on our Services and Teams page, or general.enquiries@wales.nhs.uk

Data Retention

Red Button will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy and in accordance with Red Button retention schedules.

Disclosure of Information

The information you provide to us will be held on our computers, or the computers of one or more of our suppliers. The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed, in accordance with this privacy policy, by staff who work for us or one of our suppliers operating outside the EEA. By submitting your personal data, you agree to this transfer, storing and processing. Public Health Wales will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We may disclose personal information in response to legal process, for example, in response to a court order. We may also disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, non-compliance with our terms and conditions of use, or as otherwise permitted or required by law and consistent with legal requirements.

Web Server Log Files

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers so that data (such as the web pages you request) can be sent to you.

Web server log files are used to record information about our site, such as system errors.

Security

Unfortunately, the transmission of information via the Internet is not completely secure. Although we employ security measures to protect the information provided by you, Public Health Wales cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use appropriate security procedures and features aimed at preventing any unauthorised access, unlawful processing, accidental loss, destruction or damage.

Accessing and Updating your Information

You are entitled to see a copy of the information that we have collected from you and that we maintain. If you wish to do this, please email us at general.enquiries@wales.nhs.uk and insert “access request” as the subject heading. We may charge a small fee to meet our costs in providing you with these details.

You may ask us to make changes to the information provided by you and/or held about you, to ensure that it is accurate and kept up to date. You may also request that we cease from processing your personal information and that we delete this from our database or records. Please note that it may be impossible to completely delete your information because of back-ups and records of deletions.

We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

Links to External Sites

This website contains links to other websites, both those of government departments and of other organisations. This privacy policy applies only to this website, so when you are moving to another site which collects personal information you should always read the privacy policy relating to that website.

For the avoidance of doubt, we do not pass on any personal information you have given us to any other website operators.

Contact

For all comments, queries and other requests relating to our use of your information, please contact:

Switched On

Public Health Team

Whitchurch Hospital

Park Road

Cardiff

CF14 7XB

Telephone: 029 20 336 200

Email: PublicHealthWales.SwitchedOn@wales.nhs.uk

Terms of Use

Permitted Use

Visitors to Red Button (this website) are granted permission to access published materials (content) subject to these terms. By using the website, you agree to be bound by the terms of use.

Whilst content may be accessed, downloaded and used for personal and non-commercial purposes (e.g. private research, study or in-house use); visitors must not reproduce or re-publish any material from this website without permission from the website / copyright owner.

Images, logos and graphics used on this site are owned by us and/or third parties. These must not be used without obtaining permission from the copyright owner.

You acknowledge that all intellectual property rights relating to this website belong to Public Health Wales and where applicable, third party associates.

Personal Information

When you voluntarily submit identifiable data on this website (this includes submission of feedback form, questionnaires etc.), the information submitted is used solely to respond to your queries and for its intended purpose. We do not share web user information with third parties.

Virus Protection

We make every effort to check and test material for viruses. However, it is recommended that you run an anti-virus program on all materials downloaded from the internet. We cannot accept responsibility for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.

Disclaimer

Care is taken to ensure that the website content is accurate. Nevertheless, content is provided for general information only, and you use it at your own risk. We will not be held liable for damage or loss ensuing from any act or omission resulting from the use of information on this website.

External Websites

Red Button is not responsible for the content or reliability of any linked websites. We accept no liability in respect of the content or for the consequences of following any advice included on such sites.

Listing should not be taken as an endorsement of any kind.

We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages or change of website address.

Red Button reserves the right to reject or remove links to any website.

Google Translate Feature

NHS Wales websites, which have the Google Translate Feature enabled, offer translations performed by Googleâ„¢ Translate, a third party service that NHS Wales has no control over. Translated pages are not part of the hosted website, nor have any link to the NHS Wales domain. This service is an automated computer translation and, as such, will not be a perfect translation and will be prone to mistakes that a human speaker would not otherwise make. The translation should be used as a rough guide only. NHS Wales in no way accepts liability for the accuracy of these translations or any loss incurred as a result of them.

Future Amendments

Subsequent changes to these terms will be made available on this website.